Terms of Service

1. Acceptance of these Terms

By accessing or using this website, or by purchasing or using any digital products offered by Aura Design Systems, including Follow-Up OS, you agree to be bound by these Terms and our Privacy Policy.

2. Eligibility

You must be able to form a legally binding agreement in your jurisdiction to use this website and purchase products. If you are using the site or purchasing a product on behalf of a company, you represent that you have authority to bind that entity.

3. Purchases, payments and delivery

Purchases are processed through PayPal. Payment processing, receipts, buyer protection rules, and payment method handling may be subject to PayPal’s own terms, policies, and processing requirements.

• Pricing: prices are shown on the relevant product or pricing page and may be displayed in USD unless otherwise stated.
• Payment: PayPal may allow payment by PayPal account, card, or other supported methods depending on your location.
• Taxes and fees: taxes, conversion charges, or payment-provider fees may apply depending on your country, bank, card provider, or PayPal account settings.
• Delivery: digital delivery may include downloads, confirmation pages, onboarding pages, templates, workbooks, and other digital assets.
• Access issues: if you do not receive access after purchase, contact us through the secure contact form so we can assist.

4. Licence and permitted use

Unless otherwise stated on the product page, purchases grant a limited, non-exclusive, non-transferable licence to use the product for your internal business purposes.

• You may customise templates for your own business use.
• You may use message frameworks, playbooks, and workflows internally with your team.
• You may not resell, redistribute, sublicense, publish, share, or package the product assets for third parties.
• You may not create substantially similar products from Follow-Up OS assets for sale, resale, distribution, or public publication.

5. Prohibited use

You agree not to:

• Use the site or products for unlawful purposes.
• Attempt to gain unauthorized access to systems, accounts, downloads, files, or networks.
• Copy, scrape, reverse engineer, or extract content beyond what is permitted by law.
• Redistribute, resell, publicly share, or publish purchased digital product assets.
• Use our materials in a way that infringes intellectual property rights.
• Share private delivery links, protected downloads, or customer-only access pages with unauthorized users.

6. Intellectual property

The website, its content, and Aura Design Systems products, including Follow-Up OS content, templates, copy, workbooks, systems, workflows, and frameworks, are owned by Aura Design Systems or its licensors and are protected by applicable intellectual property laws.

7. Disclaimers

Aura Design Systems provides systems, frameworks, templates, and educational content intended to support business execution. We do not guarantee revenue outcomes, sales results, conversion improvements, or performance increases.

Your success depends on many factors, including your offer, market, lead quality, pricing, follow-up discipline, sales process, and consistent execution.

The website and products are provided on an “as is” and “as available” basis to the fullest extent permitted by law.

8. Limitation of liability

To the fullest extent permitted by law, Aura Design Systems will not be liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, business opportunity, or expected results arising out of your use of the website or products.

Where liability cannot be excluded, Aura Design Systems’ total liability will be limited to the amount you paid for the product giving rise to the claim.

9. Termination

We may suspend or terminate access to the site, products, downloads, or delivery pages if you violate these Terms, engage in fraud, misuse product assets, share private access links, or attempt unauthorized access.

Termination does not affect any rights or obligations that by their nature should survive, including intellectual property protections, payment obligations, disclaimers, and limitations of liability.

10. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date will change accordingly. Continued use of the site after changes become effective indicates acceptance of the updated Terms.

11. Contact

For questions about these Terms, please use our secure contact form. We intentionally do not publish public email addresses on this website.